Track one — local markets
Be the contractor your local market already knows.
You do good work and your customers say so — to each other, not to the internet. Terramand builds and runs the local presence that turns that reputation into steady inquiries: the listings, the reviews, the site, the social voice, and the follow-up, with one team accountable for all of it.
Built for
- Residential home services
- Trade contractors
- Property management
- Multi-crew local operators
- Owner-operators ready to scale
Grow your voice in your local market.
What gets in the way
Three problems this track is built to fix.
the consultation starts here
01
Your reputation lives offline
Referrals carry the business, but a homeowner comparing three names at 9 pm sees the listings, the reviews and the website — and picks the one that looks awake.
02
Inquiries wait
Calls go to voicemail from the truck. Quotes go out and nobody checks back. Past customers who would book again never hear from you unless they call first.
03
Marketing spend with no receipt
A little on ads, a little on a directory, a little on a nephew's social posts — and nobody can say which dollar produced a customer.
What we run
The Local Voice program
One connected system for a local market: be found, be trusted, answer fast, follow up every time, and see the numbers monthly. Built for your trade, your season and your service area.
Why we do it this way
A module only makes the program if it has a measurable job. Anything that cannot show up in the monthly number is not on this list.
Local presence
Business profile, listings, review flow and a website built to convert a local search into a call — kept consistent everywhere a customer might check.
Your social voice
A defined job for each platform your customers actually use, a publishing cadence we run for you, and the daily engagement that makes a local name familiar. Pages stay under your admin.
Never-missed follow-up
Instant text-back on missed calls, quote follow-up sequences, review requests and seasonal reactivation to past customers — configured during onboarding, then run.
Property management track
For managers, the same system aimed at owners and tenants: owner-acquisition presence, tenant-facing responsiveness, and vendor-side messaging that keeps units filled and owners informed.
The monthly number
Inquiries, booked jobs and cost per new customer by channel, on one page, every month — with anything not yet connected labelled as such.
Available on every track
Email marketingAI inbound appointment settingAI outbound callingPaid advertising
- Email marketing
Campaign and automated email to your own list — customers, dealers, distributor accounts, or homeowners — built from the same content the social track produces, sent on real behaviour rather than a fixed blast calendar.
Priced by list size. Available on every track.
- AI inbound appointment setting
Inbound calls and inquiries answered immediately, qualified with a short set of questions, and booked into agreed windows for your team — a counter visit, a rep call, a site estimate. Complex or sensitive calls route to a person.
Configured to your calendar rules and hand-off contacts. Available on every track.
- AI outbound calling
Structured calling campaigns run by an AI voice agent over your account or customer list — reactivating dormant accounts, confirming details ahead of a promotion or show, and handing warm conversations to a person. Every call carries a recording disclosure and a transcript you can read.
Scoped per campaign by list size and call objective. Available on every track.
- Paid advertising
Search, local services and paid social run in your own ad accounts, with tracking configured before the first dollar is spent so the report shows customers, not clicks.
Managed as a share of spend, in accounts you own.
Add-ons are scoped in the plan, not sold on a menu. Each is configured per engagement and appears in the monthly report with its own line.
How it starts
Ninety days, three windows, something you can hold at the end of each.
Days 1–30
Diagnose
We review your listings, reviews, site, ad accounts and how inquiries are handled today, then hand you a written assessment and a 30/60/90-day plan for your market.
Days 31–60
Build
We repair the foundation the plan calls for — site, tracking, follow-up sequences, review flow — and launch the social cadence with a job for each platform.
Days 61–90
Run and report
The first monthly report lands. We fix what the numbers say to fix and set the next quarter's priorities with you in a thirty-minute review.
Timelines are the standard sequence, not a guarantee. Approval turnaround and access timing are agreed at kickoff and written into your plan.
Go deeper
The library behind the conversation.
These pages hold the detail a strategy session draws on. Read ahead if you like; we will bring the relevant parts to the call either way.
Common questions
Before you reach out
Yes, if you want to grow. The program is sized to the market you serve and the work you can absorb; the diagnostic tells us both before anything is proposed.
No. Pages, listings, ad accounts and the website stay in your name and under your admin. We work from access you grant and can revoke.
It does — the property management track aims the same presence-and-follow-up system at owners and tenants instead of homeowners. The strategy session is where we map it to your portfolio.
Still published. The industry and service pages are the library behind a consultation; the strategy session is where we decide which parts apply to you.
Next step
Request a strategy session.
A person replies within one business day. We review your public presence before the call, then spend thirty minutes on what we found and which parts of this track apply to you. No obligation.
A thirty-minute conversation with a person. No obligation.
